FAQS
Wondering about our pricing? Want to know what makes up a minimum order? Find the answers to those questions and more with the helpful FAQs from Venue Catering!
Common Catering Questions
All menu pricing is reflective of food only. Any applicable taxes, rentals, delivery or service fees are an additional charge.
Unless otherwise noted, all prices are charged out per person and are subject to change without notice.
What is included with our catering order?
Simple Orders | Upscale disposable plates, silverware, napkins and serving utensils are included.
Off-site | Please contact your coordinator for specifics as each catering facility is handled differently. Upscale white disposables are included with all of our off-site caterings. We would be happy to coordinate additional rentals on your behalf.
On-site Private Dining | China and standard linens are included with your private dining reservation. (excludes the Scottish Rite & Jasmine Room)
When is payment due?
Simple Cater Pickup or Delivery | Payment is due upon delivery or pickup .
On-site Private Dining | Payment is due upon conclusion of the event. A signed contract is needed to secure reservation but a deposit is not needed.
Off-site Event | With 100 or more guests, a $1000 deposit is required to secure our services. The remainder of the payment is due 10 days prior after your confirmed head count is submitted. Venue reserves the right to cancel the order with no refund of the deposit if payment is not received.
NOTE: To avoid a credit card processing fee of 3% of orders over $1000, please use another form of payment.
What are your service fees?
Our service fee is 20% of the food & beverage total and is applied to all on-site facilities. When full service is needed or required off site, an automatic fee of 20% is incurred to transport a restaurant off site & to pay the staff to execute.
Is there a minimum order for a catering order?
Venue typically requires a 20 guest minimum and a 48-hour notice. Please inquire about options available that day if you do not meet those deadlines and we’ll do our best to present alternatives available that day.
Is there a delivery fee for catering services?
Starting at $25, our prompt and professional team will deliver right to your door. Delivery charges are based upon distance from our kitchen, size of order, number of vehicles needed and how much setup is required. There are additional charges if equipment pickup is required following an event.
Does the kitchen make extra meals?
No. Venue chefs calculate & portion a certain amount of ounces of each item per person based on your submitted head count. Our buffets are not priced out as an “all you can eat” buffet. But if there is food remaining once everyone has gone through, guests are welcomed to come through the line again. The max time for a buffet setup is 1 ½ hours.
Can I customize my catering if I don’t see something on your menu?
Absolutely! We are so proud of our chefs and our talented chefs will do their best to create menus that suit your needs and desires for your special event.
Are you able to accommodate special dietary requests?
With amble notice, we will do our best to accommodate for most dietary restrictions. Note: Venue Restaurant is a gluten free certified establishment.
When do you need my final head count?
We require your final head count at least 10 days prior to your event so we can plan accordingly.
Do you allow outside food at your establishments?
No, we are in the business of making food. We do make an exception for outside dessert. We do have an amazing talented bakery chefs who can customize and create goodness. But if you opt to bring in dessert, you will incur a $25 fee or $1.00 per person fee, whichever is greater on your final bill.
Do you offer bar catering services off site?
Yes! We are happy to provide bar services for your event. For cash bar options, we do need 30 business days to apply for a special designated license (SDL), so please plan accordingly. Please inquire with your coordinator about services and prices offered.
Our Catering Menu
Take a look at our available catering menu today to start deciding what you would like served at your next event!
Contact Venue Catering & Events
Have additional questions or want to learn more about what we can do for your next event? Give Venue a call or send us a short message today with more details about what you’re looking to do!